FAQ – Frequently Asked Questions

 

1. What is Espoir?

Espoir is a luxury streetwear brand. Our mission is to create unique and expressive fashion that inspires and highlights individuality.

 

2. Where can I buy Espoir products?

You can purchase our collections exclusively through our online store.

 

3. What materials does Espoir use?

We prioritize quality and sustainability. Our products are made with high-quality fabrics that are durable and comfortable to wear. Detailed material information is available in the product descriptions.

 

4. Do you provide size recommendations?

Yes, each product description includes a size chart to help you find the perfect fit. If you're still unsure, feel free to contact us at contact@atelierdespoir.com.
 

5. How can I return or exchange my order?

We offer a 14-day return policy from the date of delivery. Items must be unworn and in their original condition. For more details, please visit our return policy page.

 

6. How long does shipping take?

Shipping typically takes 3–7 business days, depending on your location. You’ll receive an email notification as soon as your order has been shipped.

 

7. Does Espoir offer international shipping?

Yes, we ship worldwide. Shipping costs and delivery times may vary depending on the region.

If your country is not listed, please contact our customer service at contact@atelierdespoir.com

 

8. How can I contact Espoir?

You can reach us via the contact form on our website or by email at contact@atelierdespoir.com. We usually respond within 48 hours.

 

9. Are there any promotions or discounts?

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